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美国CPSC联合惠普宣布自愿扩展召回16万颗笔记本电池

来源:惠普中国网站 | 时间:2011/6/1 14:29:00 |  【字号:

惠普宣布对某些惠普笔记本电脑中所使用的一些电池组实施主动召回和更换计划。

宣布召回计划在以下日期:

*HP 强烈建议列示于 2009、2010 及 2011 年公告中的笔记本电脑用户验证电池。即使先前已经验证,请务必再次验证。

惠普和电池制造商认为某些笔记本电脑产品中装配的某些电池组可能对顾客构成潜在的安全危险。 这些电池可能过热,对顾客构成火灾和烧伤危险。

我们采取此措施作为我们承诺的部分以为我们的笔记本顾客提供最高质量的服务。 我们主动地通知您此问题并准备更换所有核实过的受到影响的电池组。

受到影响的电池组分布在以下型号系列中的某些笔记本电脑中:

Note: 并非以下所列举的所有笔记本电脑都具有受到影响的电池组。惠普鼓励您验证笔记本电脑所配备的或者作为选配件或备件购买的所有电池组。

产品编号位于笔记本电脑底部的维修标签上。

注: 下列表格于 2009 年 9月 25 日、2010 年 5月 19 日及 2011 年 5月 26日新增了产品项目。
 
Compaq Evo
N1010v****
N1050v****
 
 
HP
G6000*
G7000*
 
 
HP Pavilion
4200****
dv6500*
dx4000****
zd8100****
ze4500****
ze5400****
dv1000**
dv6700*
dx5000****
ze2xxx***
ze4600****
ze5500****
dv1xxx***
dv7000****
dx6000*
ze4100****
ze4700****
ze5600****
dv2000*
dv8000**
dx6500*
ze4100/xt1xx****
ze4800****
zv5000****
dv2500*
dv9000*
dx6700*
ze4200****
ze5155****
zv5200****
dv2700*
dv9500*
dx7000****
ze4300****
ze5200****
zx5000****
dv6000*
dv9700*
zd8000**
ze4400****
ze5300****
zx5200****
Compaq Presario
1100****
C700*
R3000****
V2400**
V3700*
X4000****
2100****
F500*
R3200****
V2xxx***
V6000*
X5000****
2500****
F700*
V1000****
V3000*
V6500*
X6100****
A900*
M2xxx***
V2000**
V3500*
V6700*
 
HP Compaq
6720s*
nc6110**
nc6230**
nx4820**
nx6120**
nx9100****
9000****
nc6120**
nc8000****
nx48xx***
nx9005****
nx9105****
9005****
nc6140**
nw8000****
nx5000****
nx9008****
nx9600**
nc6000****
nc6220**
nx4800**
nx6110**
nx9010****
6510b†
6515b†
6520s
6710b†
6710s†
6715b†
6715s†
项目扩展日期 2011 年 5 月 26 日
† 项目扩展日期 2010 年 5 月 19 日
* 2009年5月14日宣布的计划
** 2008年10月30日宣布的计划
*** 2006年4月20日宣布的计划
**** 2005年10月14日宣布的计划

注: 参照 2009、2010 及 2011 年公告,如果您尚未更换过原厂电池,那么即使先前已经验证电池,请务必再次验证

 
FOR IMMEDIATE RELEASE
May 27, 2011
Release #11-234
Firm's Recall Hotline: (888) 202-4320
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HP Media Contact: (281) 514-6552

HP Expands Recall of Notebook Computer Batteries Due to Fire Hazard
Consumers urged to recheck notebook models and batteries

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Lithium-ion batteries used in HP and Compaq notebook computers

Units: About 162,600 additional batteries (54,000 and 70,000 batteries were previously recalled in May 2010 and May 2009, respectively)

Importer: Hewlett-Packard Company, of Palo Alto, Calif.

Hazard: The recalled lithium-ion batteries can overheat and rupture, posing fire and burn hazards to consumers.

Incidents/Injuries: Since the May 2010 recall expansion, HP has received 40 additional reports of batteries that overheated and ruptured, resulting in seven burn injuries, one smoke inhalation injury, and 36 instances of property damage.

Description: The recalled lithium-ion rechargeable batteries are used with various model series of HP and Compaq notebook computers and include batteries that consumers were informed were not included in previous recalls. The chart below includes all notebook model numbers associated with batteries recalled to date. The computer model number is located at the top of the service label on the bottom of the notebook computer. Not all batteries matching the bar codes are being recalled.

Notebook Model Number Battery Bar Codes (^ in the code
can be any letter or number)
HP Pavilion dv2000, dv2500, dv2700, dv6000, dv6500,
dv6700,dx6000, dx6500, dx6700
62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
dv9000, dv9500, dv9700 65033^^B7U^^^^, 65033^^B7V^^^^, 65033^^BGU^^^^, 65033^^BGV^^^^
Compaq Presario A900
C700
F500, F700
V3000, V3500, V3700, V6000, V6500, V6700
62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP G6000, G7000 62940^^AXV^^^^, 65035^^B7U^^^^, 65035^^B7V^^^^, 65035^^BGU^^^^, 65035^^BGV^^^^
HP Compaq 6510b, 6515b, 6710b, 6710s, 6715b, 6715s 65000^^B5V^^^^
6520s 67150^^AXU^^^^, 67150^^AXV^^^^
6720s 67059^^V8U^^^^, 67059^^V8V^^^^

Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from July 2007 through July 2008 for between $500 and $3,000. The battery packs were also sold separately for between $100 and $160.

Manufactured in: China

Remedy: Consumers should immediately remove the batteries from their notebook computer and contact HP to determine if their battery is included in this recall. Consumers who had previously checked their batteries and were informed they were not included in previous announcements are urged to check again. Consumers with recalled batteries will receive a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.

Consumer Contact: For additional information, visit the HP Battery Replacement Program website at www.hp.com/support/BatteryReplacement or call (888) 202-4320 between 7 a.m. and 7 p.m. CT Monday through Friday.


Photos of recalled batteries:


Picture of Recalled Battery showing bar code location


Picture of Recalled Battery showing bar code location


Picture of Recalled Battery showing bar code location


Picture of Recalled Battery showing bar code location


Picture of Recalled Battery showing bar code location



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