Recall Details
Units
About 501,000
Description
This recall involves self-balancing scooters, commonly referred to as hoverboards. They have two wheels at either end of a platform and are powered by lithium-ion battery packs. Recalled self-balancing scooters include the following retailers, brands and online firms:
Manufacturer/Importers:
|
Company
|
Number of Units
|
Brand/Model
Sold
|
Remedy
|
Company’s Contact Information
|
|
Digital Gadgets LLC, of Monroe, N.J.
|
16,000
|
Hover-Way/Model # HWSBB601-R
|
Refund
|
866-696-3421 or www.hover-way.com
|
|
Hoverboard LLC, of Scottsdale, Ariz.
|
70,000
|
Powerboard
|
Replace
|
800-750-6714 or www.thepowerboard.com
|
|
Hype Wireless, of
Edison, N.J.
|
25,000
|
Hype Roam
|
Replace
|
866-449-7186 or www.hyperoam.com
|
|
Keenford Ltd., of Lynbrook, N.Y.
|
84,000
|
iMoto
|
Refund
Store credit
|
877-280-8401 or www.imotohk.com or www.hoverboard360.com
|
|
PTX Performance Products USA of Irvine, Calif.
|
4,900
|
Airwalk Self Balancing Electric Scooter
|
Replace
|
844-837-7346 or http://ptxperformance.com
|
|
Razor USA LLC, of Cerritos, Calif.
|
28,000
|
Hovertrax
|
Replace
|
866-467-2967 or www.razor.com
|
|
Swagway LLC, of South Bend, Ind.
|
267,000
|
Swagway X1
|
Repair
|
844-299-0625 or https://swagway.com
|
|
Yuka Clothing, of Miami, Fla.
|
800
|
Wheeli, 2Wheelz, Back to the Future, Mobile Tech, Hover Shark, NWS, X Glider and X Rider
|
Refund
|
800-616-0765 or email recall@yukaparis.com
|
Retail Stores:
Online Retailers:
|
Overstock.com, of Salt Lake City, Utah
|
4,300
|
All hoverboards sold on Overstock.com
|
Refund
|
800-843-2446 or www.overstock.com
|
Incidents/Injuries
There have been at least 99 incidents reports of the battery packs in self-balancing scooters/hoverboards overheating, sparking, smoking, catching fire and/or exploding including reports of burn injuries and property damage.
Remedy
Consumers should immediately stop using these recalled products and contact the recalling company to return their hoverboard for a full refund, a free repair or a free replacement depending on the model.
Sold at
Mass merchandisers nationwide and online retailers from June 2015 through May 2016 for between $350 and $900.
Manufacturer(s)
See Chart Above
Importer(s)
See Chart Above
Manufactured in
China
Retail Stores / Online Retailers
See Chart Above