Recall Details
In conjunction with
Units
About 26,000 (in addition, 8,000 were sold in Canada)
Description
This recall involves Lorex Care ‘N’ Share video baby monitors. The model numbers included in this recall are WL3520, WL4320 and WL3401. The model numbers are printed on the back panel of the monitor. The monitors were sold in bundles with cameras. The monitors contain a blue lithium polymer battery and measure about 4 inches tall by 5 inches wide. The monitors have a white plastic back and either a white or black border. “LOREX” or “The Lorex Baby” is printed below the monitor screen.
Incidents/Injuries
The firm has received 488 reports of batteries overheating and expanding; about 140 reports involved the swelling of the battery pack, causing its plastic casing to open or come off. No injuries have been reported.
Remedy
Consumers should immediately stop using the recalled monitors and contact Lorex to receive a full refund.
Sold at
Babies “R” Us, B&H, Best Buy, The Home Depot, Walmart and online at www.amazon.com and www.lorextechnology.com from May 2013 through April 2016. The video baby monitors were sold in bundles for between $60 and $140.
Importer(s)
FLIR Commercial Systems Inc., of Goleta, Calif.
Distributor(s)
Lorex Technology Inc., of, Canada
Manufactured in
China
Lorex Technology, Inc. recalls Lorex Care "N" Share video baby monitors
Joint recall with Health Canada, the United States Consumer Product Safety Commission (US CPSC) and Lorex Technology Inc.
Affected products
Lorex Care "N" Share video baby monitors
Product description
This recall involves the Lorex Care "N" Share video baby monitors with the model numbers: WL3520, WL4320 or WL3401 on the back panel sticker of the monitor. The monitors have a white plastic back and either a white or black border. The monitors contain a blue lithium polymer battery. "LOREX" or "The Lorex Baby" is printed below the monitor screen.
This recall involves monitors with the model numbers listed above that allow a parent to watch a location (such as a baby's crib) remotely. The monitors range in size from 8.9 centimetres to 10.9 centimetres (3.5" to 4.3").
The affected baby monitors were sold alone or in bundles with other components such as cameras.
Hazard identified
Batteries in the affected monitors may overheat, swell, and expand, causing the battery cover to open or detach, posing a burn hazard.
Health Canada has not received any reports of consumer incidents or injuries to Canadians related to the use of these baby monitors in Canada.
Lorex Technology, Inc. has received a combined 488 reports from the U.S. and Canada of batteries overheating and expanding. Approximately 140 of those reports involved swelling of the battery pack causing the monitor battery covers to forcefully open or come off.
Number sold
Approximately 8,000 units of the affected monitors were sold at various retailers across Canada and online. Approximately 26,000 units of the affected monitors were sold at various retailers across the United States and online.
Time period sold
The affected monitors were sold in Canada and the United States from May 2013 to April 2016.
Place of origin
Manufactured in China.
Companies
- Manufacturer
- RDI Technology (Shenzhen) Co., Ltd.
Shenzhen
Guangdong
CHINA
- Importer
- FLIR Commercial Systems Inc.
Goleta
California
UNITED STATES
- Distributor
- Lorex Technology Inc.
Markham
Ontario
CANADA
